A fix has been implemented and we are monitoring the results.
Last update on
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Last update on
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.
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Monitors
Barracuda Appliance Control : Configuration Backup to Cloud – Service Disruption
Barracuda
SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Liberty Puerto Rico
Twilio
Intermittent Issue Affecting MMS Inbound and Outbound Service with Zoom Phone and Zoom Contact Center in United States and Canada Regions.
Zoom
Adobe Creative Cloud
StatusGator