In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 17, 2026 - 02:00 UTC
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Identified - Some users on the new Clever iOS app are experiencing issues.For districts experiencing an issue where users had to enter their district information and login again after returning directly to the Clever app from a resource, this has been resolved as of 3:30pm PDT 1/15. If your district is still experiencing this, reach out to Clever Support at support.clever.com.For districts experiencing a login loop issue requiring users login multiple times, Clever has fixed the issue in the latest Clever iOS app, v6.0.8, and estimate it to be available as an update on Apple by early next week. When this update is available, you can follow these instructions to update the app: https://support.clever.com/s/articles/360024746971?language=en_US For all other issues, please contact Clever Support through our Help Center: support.clever.com. Jan 16, 2026 - 14:19 PST
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We've received a number of reports that an ISP backbone service in the greater New York area is having an issue. ScreenConnect is performing as expected, but we're closely monitoring the issue as it is affecting partners in that area. While the underlying issue is being handled, you may see intermittent connection issues.
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 17, 2026 - 21:00 PST
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Update - We continue to observe latency in MMS delivery when sending messages to and from a subset of Twilio phone numbers in Australia specially during the Australia peak traffic between 14:00 until 20:00 PST. We have also identified MMS delivery failures to and from the impacted subset of Twilio Numbers in Australia. We have identified that the primary cause of this latency is an on-going undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. Jan 17, 2026 - 21:09 PST
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Update - We are continuing to investigate this issue & will provide updates as soon as there is more information to share. Jan 18, 2026 - 02:01 PST
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