Barracuda XDR is currently experiencing an issue with the ingestion of Barracuda Email events. This complication may result in delays or the potential loss of events from 6:30am to 8am UTC, impacting customers in the US region. Our engineering team has resolved the email events ingestion issue to process the real-time events flow and is diligently working to reingest the missed events. We understand the possible repercussions this may have on your business operations and are committed to restoring full functionality as swiftly as possible. We will provide further updates once a comprehensive solution is in place. We appreciate your patience and understanding during this time.
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We continue to investigate the issue.Current status and actions being taken: We have identified high resource utilization as a potential trigger. We continue to investigate and determine the best path to resolution.Estimated time to resolution: We don't have the exact resolution time at the moment and will update you once we have additional information.Scope: This is only impacting a small subset of users.Current impact to end users: Some users may experience issues while sending messages and loading message history in Slack.Known workarounds: Users can mitigate the issue by retrying the message sending or loading of message history.We'll continue to provide updates every 30 minutes until the impact is resolved for all users.
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Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Multiple network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hour or as soon as more information becomes available.
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SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks In United States
Twilio
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