Title: Some users may be unable to access or protect content using Azure Rights Management (ARM) across Microsoft 365 services User impact: Users may be unable to access or protect content using ARM across Microsoft 365 services. More info: Impact may prevent users from encrypting or decrypting protected content, including files and email messages, across Microsoft 365 services that rely on ARM. Current status: We’ve identified that some service components responsible for processing ARM requests are in an unhealthy state. We’re attempting to restart the affected components to mitigate impact. We’re seeing early signs of service recovery and are investigating the root cause while evaluating whether additional mitigation actions are required. Scope of impact: Some users attempting to encrypt or decrypt content using Microsoft 365 services that rely on ARM may be impacted. Next update by: Monday, October 12, 2026, at 11:30 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
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Monitors
Some users may be unable to access or protect content using Azure Rights Management (ARM) across Microsoft 365 services
Microsoft 365 apps
Slack
Twilio