In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 31, 2025 - 17:30 PDT
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Investigating - We continue to experience SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Nov 02, 2025 - 02:24 PST
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The OpenSearch cluster remains stable following recent mitigation efforts, but import functionality is still limited for EU bots created before October 9, 2025. Retrieval operations continue to run without issues, and imports are working for US bots and newly created EU bots. The incident remains in monitoring while the team works to gradually restore full import functionality, including ongoing shard rebalancing and index migrations. Customers impacted by the import restrictions are advised to either create new bots or use the US dashboard as a temporary workaround.
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Investigating - We have detected service degradation where a subset of users may experience issues with Inbound and Outbound calls. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share. Oct 30, 2025 - 22:10 PDT
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Schoology
Zendesk
A subset of users may experience issues with Inbound and Outbound calls in China region.
Zoom
StatusGator