Identified - We have identified an issue that is affecting a set number of customers in the Japan region. We are actively working to resolve the issue, continue to check this page for more updates. This issue will affect the following components:- Customers with File Share backups configured cannot see their File Share data in the Restore browser- Replication for File Share data has not occurred since 3 AM UTC on January 27. This will cause the replication queue age to grow in the dashboard.- Customers may also receive an email notification regarding their replication queue age. Jan 29, 2026 - 14:32 UTC
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Investigating - We are currently investigating this issue. Jan 29, 2026 - 07:19 MST
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We are still experiencing MMS Delivery Delays To T-Mobile Network In United States of America Via A Subset Of Twilio Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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Barracuda
Some users may be experiencing slowness or timeout errors when accessing Canvas
Instructure
MMS Delivery Delays To T-Mobile Network In United States of America Via A Subset Of Twilio Numbers
Twilio
StatusGator