Mechanicsburg

Down

Barracuda

A fix has been implemented and we are monitoring the results.

Last update on May 13, 2026 8:42 AM

Warn

Cisco Umbrella

Last update on May 13, 2026 8:35 AM

Maint

TeamViewer

Last update on May 13, 2026 8:38 AM

Warn

Twilio

We have observed a recovery in voice calls between a subset of Twilio United States Phone Numbers and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.

Last update on May 13, 2026 8:42 AM

Down

Zendesk

We continued working with our partner provider and have now confirmed that the errors affecting billing and subscription updates for existing customers are resolved. As shared in our last update, any subscription or billing changes requested during the first outage window of May 11 17:55 UTC to May 12 23:32 UTC, as well as the second outage window of May 13 04:55 UTC to May 13 05:35 UTC, should be reviewed and resubmitted to ensure the intended changes take effect. New billing and subscription updates should now be working as expected, as the underlying issue has been resolved. We apologize for the disruption this may have caused and thank you for your patience while we worked with our partner provider to investigate and resolve the issue.

Last update on May 13, 2026 8:41 AM

Warn

Zoom

We have fixed the issue where a subset of users may have experienced issues with Web calendar. We continue to work on the fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

Last update on May 13, 2026 8:39 AM